Privacy Policy

Effective Date: November 2025

Your privacy is extremely important to us. At Flame Streetwear, we respect your personal data and are committed to being transparent about how it’s collected, used, and stored.
This Privacy Policy explains how we handle your information when you visit our website, make a purchase, or interact with our brand.


1. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with our store (e.g., place an order or create an account), we collect:

  • Full name, email address, phone number, and delivery address
  • Payment information (processed via secure third-party gateways; we never store card numbers)
  • Account details such as your password and order history (if you register)

b. Non-Personal Information

When you browse our site, we automatically collect:

  • Device information (browser type, IP address, OS, etc.)
  • Website usage data (pages visited, time spent, clicks, and referring sites)
  • Cookies and similar technologies to personalize your experience

2. How We Use Your Information

Your data helps us:

  • Process and fulfill your orders, including shipping and delivery updates
  • Communicate with you about your orders, promotions, or customer support
  • Improve our website experience and personalize recommendations
  • Detect and prevent fraud, unauthorized activity, or abuse
  • Comply with applicable laws and regulations

3. Marketing and Communication

  • By subscribing to our newsletter or creating an account, you agree to receive marketing emails about new drops, offers, and events.
  • You can opt-out anytime by clicking the “Unsubscribe” link in any email or contacting us directly.
  • We do not spam, sell, or rent your information to any third parties.

4. Data Protection & Security

We use SSL encryption, firewall security, and PCI-compliant payment gateways to keep your information safe.
Your personal data is stored on secure servers with restricted access.
However, while we take strong precautions, no online system can be 100% secure — by using our site, you acknowledge this limitation.


5. Cookies

Cookies are small data files that enhance your browsing experience by remembering preferences.
You can disable cookies in your browser settings, but some parts of our site may not function properly without them.


6. Third-Party Services

We may share limited data with trusted partners who help operate our store (e.g., Shopify/WooCommerce, Stripe, PayPal, Google Analytics).
These third parties are required to keep your information confidential and use it only for their intended service.


7. Your Rights

You have the right to:

  • Request access to your personal data
  • Correct or update inaccurate details
  • Request deletion (“right to be forgotten”)
  • Withdraw consent for marketing
  • File a complaint with your local data protection authority if you believe your privacy has been violated

For any requests, contact privacy@flamestreetwear.com.


8. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected — usually until your account is deleted or your order is fulfilled.


9. Changes to This Policy

Flame Streetwear reserves the right to update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Effective Date.”

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